To reflect the Shangri-La philosophy by providing the highest quality of service to our customers and employees. By always adopting a positive attitude and keeping the team spirit at the highest level.
为客人和员工提供zui优 秀的服务,以此放映香格里拉的经营思想。总是以积极的态度保持团队的士气高昂。
To greet with a smile at all times to colleagues or guests anywhere in the hotel (front or back of the house)
不论在酒店的任何地方(前台和后台区域),都要微笑着向客人和同事致以问候。
To take pride in personal appearance for personal hygiene and uniform.
为良好的个人卫生和统一制服而感到自豪。
To co-ordinate, in detail on the Restaurant / Banquet / food production, and all specific duties to employees under his supervision.
具体协调餐厅/宴会部多功能厅/食品生产,以及其它由其主管的各项工作。
To check all set-ups for restaurant and banquet functions. Responsible for the correct timing during service and to ensure that food served is always of the highest standards.
检查餐厅和宴会部的摆台情况。负责服务当中的正确时间,确保总是为客人提供质量zui优 秀的食品。
To constantly check the quality of food prepared with regard to taste and temperature.
经常检查食品质量,尤其是味道和温度。
To insist on a uniform visual appearance of all dishes prepared. Presentation and garnish must be prepared according to standards
保证菜肴从表面上看一样,外观和修饰物符合标准。
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